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First Concepts Clients



American Pacific Securities

Association of Automotive Aftermarket Distributors (Parts Plus Auto Stores, Jobbers and Distributors)

Beacon Oil

Burger King

California Department of Corrections, Division of Juvenile Justice

Coleman Spas

Copesan Services (large facility pest control)

Creative Travel Planners

Elscint (MRI & CT Scanners)

Fasfax (cash registers)

FHP Healthcare

Florists Transworld Delivery (FTD)

Forest Lawn Memorial Parks

Golden Corral

Hallmark Cards

Kilovac High Voltage Relays

Kentucky Fried Chicken

Lyon’s Restaurants

Matrix Essentials (Hair care)

Pacific Gas & Electric

Reed Rolled Thread & Dye

R&D Laboratories (Pharmaceuticals)

Restaurant Business Magazine

Search West (Executive Search)

Simplex Fire Protection Systems

Volt Workforce Solutions

Western Exterminator


California Association of Realtors

Food Marketing Institute

Foodservice Consultants International Society

Interment Association of California

National Restaurant Association

Sales & Marketing Executives Association

SEMA (Specialty Equipment Manufacturers Association)


Chicago Finishing Contractors Association

International Union of Painters & Allied Trades (IUPAT)

Operative Plasters & Cement Masons Association (OPCMIA)

Painters & Allied Trades Labor Management Cooperation Initiative (LMCI)

United Brotherhood of Carpenters (UBC)

International Electronic Parts Manufacturer

“Don Shapiro personally worked with our firm. Everyone enjoyed working with him. He is very professional and thorough with everything he does. At the same time, he is very easy to talk with and his positive attitude lifted everyone up. He is an outstanding communicator, maybe one of the best I have ever worked with. He talked with people in every department and at all levels to understand us and gain insights into our challenges. He is very clear and complete and does a great job of follow through both verbally and in writing. His questions were amazing. For someone who never worked in our industry, he managed to ask insightful and relevant questions that no one in our company had ever asked before. His knowledge of business strategy, marketing, customer satisfaction and leadership are world class. Through his efforts, we found many ways to improve what we did. He definitely contributed to our company’s growth.”

National Restaurant Chain

“Don Shapiro, the President of First Concepts, personally worked with our restaurant chain. He was very creative and thorough in his approach. He is exceptional at adjusting to and making sense of unique and varying circumstances. Our chain was growing rapidly while having to address problem properties in different parts of the country. His insights and efforts made a big difference during this time. Additionally, he is a very good communicator and gets along well with everyone. Any restaurant chain that wants to grow would benefit from his assistance.”

Automotive Aftermarket National Chain / Program Distribution

“Found First Concepts to be a very responsive and creative company. Because of their thoroughness in researching the project, the end results were highly effective.

They are a professional and ethical company that delivered a quality product and I would highly recommend them.

If my job responsibilities were to change and I found that some expertise and consulting services were needed, First Concepts would be my first call.”

National Non-Profit Organization with multi-tiered affiliate structure

“First Concepts provided insights and directions not even considered in the beginning. The overall understanding of the organization was impressive, with a small amount of analysis. We would highly recommend First Concepts for any strategy, marketing or restructuring efforts. The recommendations on identified business practices resulted in major improvements.”




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