How to Grow Great Leaders
Motivational Speaker Don Shapiro talks about the leadership development approach benchmarking studies show delivers higher customer satisfaction, sales, profits, engagement and more.
Motivational Speaker Don Shapiro talks about the leadership development approach benchmarking studies show delivers higher customer satisfaction, sales, profits, engagement and more.
Don Shapiro has spent a lifetime learning about leadership and what type of leaders produce the best results that started all the way back at Hollywood High School. This is his story.
Leadership development isn’t just for those with the management titles. In the best run operations, hourly employees lead some of the time.
What are the leadership qualities that build trust? When employees trust management, they enthusiastically deliver great customer service and stick around a lot longer. Trust is what drives higher employee retention and retention drives business results. The longer employees stay and the more they trust management, the better they serve customers, deliver quality and work […]