Insights Into Success
- Insights Into Success
- Motivational Speaker
- A Better World
- Customer Value
- Thinking & Problem Solving
- Leadership Development
- Employee Retention
- Employee Selection
- Don's Leadership Story
- Don Shapiro Quotes
What happens when you watch 2500 salespeople calling on customers and you’ve also had 2000 salespeople call on you as a decision maker? You notice things even the best salespeople miss that could have turned some lost sales and no decisions into a win. You would think that if salespeople have taken the best training […]
Hidden customer value exists inside every customer and company selling to those customers that could increase sales and improve profit margins Customer value is the sum total of everything a customer knows about what you offer for sale and how it compares to the competition. Inside every prospect and customer exists stealth value… value that […]
Don Shapiro is an inspiring speaker who helps people learn what it takes to become a great leader. As the co-author of The Character-Based Leader, Don takes his audiences on a safari deep into the “why” behind leadership. Why will people voluntarily join with you to make great things happen? He answers that question and shows you how to become one of those leaders.
All strategy depends on customer value All strategies depend on customer value or more accurately the customer’s perceptions of value. These include strategies like improving quality, enhancing service, lowering operating cost, changing distribution channels, altering the go to market approach, raising productivity through technology, discounting prices and restructuring. Why do strategies that are successful for […]
The latest look at what types of leaders produce the best results based on Don Shapiro’s experience and review of major research on leadership, employee engagement, employee retention and strategic alignment.
There’s more that affects whether customers buy and what price they pay then their needs, pain points, situation, challenges and goals. A lot more. Turns out value is not what everyone thought it was. And these discoveries aren’t in any books or training programs yet. Off the radar screen. Sales teams who’ve applied these discoveries boosted their sales by over 20%.
By Don Shapiro, President, First Concepts Consultants, Inc. For too long, structure has been viewed as something separate from strategy. Structure is how the entire organization operates, not just its organization chart. Revising structures are often seen as ways to improve efficiency, promote teamwork, create synergy or reduce cost. Yes, restructuring can do all that […]