

Insights Into Success
Lead Through Voluntary Influence
Don Shapiro’s new speech shows managers and franchisees how great leaders inspire their people through voluntary influence. These leaders deliver higher employee retention, consistency and customer traffic. This high energy, fun and interactive program turns managers into leaders by simplifying and clarifying what type of leaders produce results and how to become one of those […]

Is there such a thing as a bad leader?
People can be bad. Bosses can be bad. People can do bad things and influence others to do bad things. Maybe it’s time to stop calling these people leaders. We are overusing the term leader and leadership and calling people leaders who are not leaders.

Leaders Hire Potential, Managers Hire The Past
Why the best leaders hire better and their business units perform better The best leaders naturally focus more on an applicant’s potential when they hire. Managers who are only okay as leaders tend to focus primarily on an applicant’s past and how they appear today. We can learn a lot about how to hire better […]


How to Unlock Hidden Reasons Customer Buy to Help Boost Sales
What happens when you watch 2500 salespeople calling on customers and you’ve also had 2000 salespeople call on you as a decision maker? You notice things even the best salespeople miss that could have turned some lost sales and no decisions into a win. You would think that if salespeople have taken the best training […]

